Client Feedback

Communication Skills

Teaming up with JDA has been proven to be a grand slam in our organization. The experience has helped our people become more aware of people styles at work, increased awareness of their own behavior and style, plus understanding how it comes across to others. Finding common ground with others without sacrificing their own individuality and integrity has enabled our team to relate more effectively with each other and with our customers. Our results have dramatically improved, our people have grown and we're leading the way.

—General Manager – leading food manufacturing company

Sales Training

The power of JDA... reflective listening, meaningful questions, and understanding styles helped bring in $7.7 million in new assets for the month. They wanted a change because each of the clients did not feel that the existing advisors were listening to them, hearing their issues and concerns, and not proactive in helping achieve the goals. It took an average of 2.5 meetings to break the 12-15 year relationship. But most importantly, it took careful listening, engaging in what was really on their mind, letting them "empty" their issues and concerns and feelings...and then, I went in for a check in, solution, and close!!!!!! Thanks for the great training!!!!!!!!!!!!!

—Senior VP of Investments – leading financial services company

Management & Leadership Development

I have been through many training sessions during my 21 years on Wall Street, and nearly all of the sessions either missed the mark or were repetitive. JDA stands apart as providing the highest impact program available. JDA's program has had a lasting impact on my leadership style and on regular personal interactions with co-workers. I am most amazed that I have been able to use the tools I learned from JDA to enhance small and large interactions. JDA accomplishes this by being thoroughly prepared for every session truly believing in their approach and work content. JDA also takes the time to get to know individuals in the training sessions and apply their knowledge to an individual's unique personality traits and work situation. I have recommended JDA to many colleagues and friends.

—Managing Director – worldwide institutional
investment bank

Executive Coaching

I found JDA's Executive Coaching to directly and efficiently target the skills I needed to improve to more successfully lead our growing team. The style assessment was an eye opening experience, and helped focus my efforts on directly improving the Achilles heel of my more analytical style. I learned the importance of flexing my more analytical style to appear more in synch with people of other styles, such as drivers, amiables or expressives. Morale and retention have dramatically improved in the team as a result of the JDA executive coaching.

—Managing Director – worldwide institutional
investment bank

Presentation and Training Skills

JDA's Trainer Mastery program took effective trainers in our organization to a new level of competence. During the course they consistently demonstrated the skills they were asking us to master. Their positive reinforcement and targeted corrections during our practice sessions allowed us to grow in increments we could absorb. By following up and observing us in the field, they helped us to put the final touches on our delivery."

—Senior Training Executive – leading retail financial
services firm